Cookie policy

  1. Preface
    1. Our Website uses cookies and similar technologies to differentiate your user preferences from those of other users of our Website. This helps us to offer you a better user experience when you visit our Website and also allows us to optimize our Website. Cookies and similar technologies, however, do not allow systematic data collection that could identify the users of our Website. They help us improve the operation of our Website, better respond to the interests of our users, and measure how effective the content of our Website is.
    2. We are required by law to request your permission to use or store cookies and similar technologies on your computers or mobile devices. This section about cookies gives you clear and complete information about the cookies we use and their purpose.
    3. For further information about this Cookie Policy you can contact us via contact@bitworkz.com
  2. What is a cookie?

    1. The term "cookie"
      1. Unless you have adjusted your browser settings to refuse cookies, our system will place cookies as soon as you visit our Website. A cookie is a small text and number file that we store in your browser or on your computer's hard drive. That way we can remember your preferences when using our Website.
    2. Types of cookies
      1. Cookies can be subdivided according to their origin, their function and their lifespan.

        Own cookies are cookies placed by the owner of the visited website.

        Third party cookies are cookies that are placed by an organization other than the owner of the website that you visit. This may include cookies that are created by a company specialized in the analysis of websites and that the owner of the website visits data about the frequency of visitors to his site.

        Functional cookies are cookies that ensure that the Website functions properly (e.g. cookies for log-in or registration, language preferences). Functional cookies are logically own cookies.

        Non-functional cookies are cookies that can be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the purely technical support of the Website. Cookies with static purposes allow you to identify which pages of the Website you visit, where your computer is located, etc. Cookies with social purposes enable the user to share the content of the visited Website directly with others via social media. Cookies with targeting purposes allow a profile to be built up based on your surfing behavior so that the displayed advertisements are tailored to your interests. Cookies with commercial purposes keep track of how many and which advertisements were shown to a user. Non-functional cookies can be your own or third party cookies.

        Permanent cookies: These cookies remain on the user's device for the duration specified in the cookie and therefore also after you have closed your browser. They are activated every time the user visits the Website that has placed this cookie (e.g. cookies placed by social media such as Twitter, Facebook, Google Analytics etc). Most non-functional cookies are permanent cookies.

        Session cookies: These cookies allow us to simplify the actions of a user and to link them to each other during a browser session. A browser session starts when a user opens the browser screen and ends when they close the browser screen. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are deleted. Most functional cookies are session cookies.

  3. Which cookies do we use on our website?

    1. Functional cookies
      1. We use cookies to facilitate the functioning of our website and to make it more pleasant for the visitor and to ensure that the visitor receives a more personalized browsing experience.

        These are cookies that remember your country and language preference and your customer segment. It is also a cookie that remembers the position of your shopping cart during an order, as well as the cookie that keeps track of whether you have already been asked to participate in a survey, so that we do not repeatedly submit the same survey to you.

    2. Performance / Analytical cookies

      1. We use performance cookies to collect information about the use visitors make of our website with the intention of improving the content of our website, adapting it more to the wishes of visitors and to increase the user-friendliness of our website.

        For example, there is a cookie that helps us count the number of unique visitors and a cookie that keeps track of which pages are most popular. We also use Adobe Analytics, Google Analytics and Hotjar for analyzes of the use of our website, which also use cookies for this purpose.

    3. Cookies for behavioral targeting / remarketing

      1. In order to better inform you about our products and services, we use cookies that tell us what you have viewed on our website or what products and services you may be interested in.

        We also use this data for our advertising campaigns on third-party websites. If necessary, we may also receive information about websites of our marketing partners on which you have seen our advertisements. For this we use "DoubleClick" which is part of Google and Group M. You can find more information about the use of cookies from Google and Group M by requesting the privacy policy of Google and Group M.

        These cookies do not contain any personal data.

    4. Cookies for social media

      1. When we propose to share content from our website on social networks, such as Facebook, they can place a cookie on your device. For more information we refer to the privacy policy of the organization in question.

        We use the “Pixel” tool for our marketing campaigns on Facebook, which integrates a cookie created by Facebook into some of our web pages. With this piexel Facebook can follow the actions of its users from an advertisement on the social network to a webpage on our website. Facebook will subsequently be able to recognize on its platform the user who has visited the webpage in question, provide customized services and can place more targeted advertisements. This data processing does not apply to those who are not on Facebook. Read more about how Facebook collects, processes and uses data and about possible settings to protect your privacy in the Facebook policy on user data.

    5. Your permission

    1. By using our Website, you accept the use of cookies. In order to use our Website optimally, you must accept those cookies. This is possible via your browser settings; or by explicitly accepting our "Privacy and cookie policy" when you register; or by continuing to browse the Website after you have seen a "cookie warning" on the homepage when you first visit the Website. You block cookies by activating the browser setting that allows you to refuse cookies. However, if you use your browser settings to block those cookies, you may not have access to (certain parts of) our Website. Read this cookie policy carefully for more information.

    2. If you want to withdraw your consent (you can do this at any time), you can delete your cookies by using. your browser settings.

      We point out that web browsers allow you to change your cookie settings. These settings can usually be found in the "Options" or "Preferences" menu of your web browser. The following links may be useful to better understand these settings. Otherwise you should consult the "Help" function in your web browser for more details.

      Cookie settings for Internet Explorer

      Cookie settings for Firefox

      Cookie settings for Chrome

      Cookie settings for Safari

    3. Cookies are active for a maximum of 12 months. Under no circumstances can they link you as an individual to a name and / or a first name.